Shopping & service-counter etiquette

Latest - Shopping & service-counter etiquette

How do payment trays work at Japanese service counters?

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Should cash be placed directly into the cashier’s hand when a tray is provided?

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What should you do while the cashier carefully counts change and checks the receipt?

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Can gift wrapping be requested after the payment is complete?

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How do you decline a bag, extra wrapping or disposable cutlery politely?

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What documents should be ready before reaching a tax-free counter?

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Is it acceptable to reorganize purchases at the register while other customers wait?

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What should shoppers know before photographing displays, staff or merchandise?

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Can secondhand goods be inspected closely without damaging packaging or store organization?

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What should you do when a return policy is stricter than expected?

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